Delete Your iChef Account

How to Request Account Deletion

Follow these steps to permanently delete your iChef account:

1. Complete the request form on this page with the email address associated with your iChef account.
2. Check your inbox for a verification email from privacy@ichef.co and click the confirmation link.
3. Our privacy team reviews and processes the request within 30 days.
4. You'll receive a final email confirming that your account and associated data have been deleted.

Prefer email? You can also send a deletion request directly to privacy@ichef.co from the email address on your account.

What Happens to Your Data

When your account is deleted, the following data is removed or retained as shown below:

Data Type	Status	Retention
Profile information (name, email, phone, photo)	Deleted	Within 30 days
Saved addresses & delivery preferences	Deleted	Within 30 days
Order history & saved chefs	Deleted	Within 30 days
Reviews & ratings you posted	Deleted	Within 30 days
Payment method details	Deleted	Within 30 days
Push notification tokens & device identifiers	Deleted	Within 30 days
Transaction & invoice records	Retained	7 years (legal/tax)
Anonymized analytics data	Retained	Indefinite (no personal identifiers)

Important to know

• Deletion is permanent — once processed, your account cannot be restored.
• Any active orders must be completed or cancelled before deletion can be processed.
• If you have outstanding payments or refunds, these will be settled before deletion.
• Certain records (e.g. transactions, tax invoices) are retained where required by law.